Privacy Policy

We collect information you provide directly to us, such as your name, email address, phone number, business details, and any information included in messages you send through our contact form, by email, by phone, or by text.

We may also automatically collect limited technical information when you visit our website, such as your browser type, device, and pages viewed, to help us operate and improve the site.

We use your information to respond to your inquiries, provide and manage our accounting, tax, and business services, coordinate appointments, send service and account updates, and comply with legal and regulatory obligations.

If you consent to SMS messaging, we use your mobile number to send the text messages described in our SMS Messaging Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

You can opt out of SMS messages at any time by replying STOP. See our SMS Messaging Policy for full details.

We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (for example, secure document portals, email and messaging providers, and scheduling tools), only as needed to provide our services and subject to appropriate confidentiality obligations.

We may also disclose information when required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Ceiba Accounting Firm, our clients, or others.

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, comply with our legal and professional obligations, resolve disputes, and enforce our agreements.

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We will respond in accordance with applicable law.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, contact Ceiba Accounting Firm at info@ceibaaccounting.com or (786) 269-1892.